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FAQs

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What are the registration fees and deadlines?
Are there any discounted fees?

Yes, we offer different types of discounted fees to EADV Members and Trainees (under 35 years old) / Students (under 35 years old) / Nurses and Medical Assistants.

What is a Proof of Status?

Any participant who wishes to register as Trainee (< 35 years old) or Student (<35 years old) or Nurse and Medical Assistant is required to upload a valid Proof of Status to validate the registration.

Valid Proof of Status must be received within the published deadline.

How do I register myself/another person/a group?

Online registration is the only way. You will first need to sign up and/or create your account. For more information, please check the published Registration Instructions.

I AM AN INVITED SPEAKER. DO I NEED TO REGISTER TO THE CONFERENCE?

Invited speakers of the 30th EADV Congress’ scientific programme do not need to register for the conference since they will benefit from a free registration.
Speakers of the Subspecialty programme will benefit from a waived 1-Day Ticket registration.

Can I pay by American Express?

No. Credit card payments are only possible with VISA or MasterCard.

Can I pay by bank transfer?

Yes. Please check the method of payment page to collect the relevant information. Please do not forget to specify the Order Number and Participant’s full Name on all remittances, otherwise your payment cannot be allocated. Payments by bank transfer are possible by 15 September 2021 ONLY.

Can I cancel my registration?

All cancellations must be notified in writing (by email only) to the Registration Department (registration@eadvcongress.org / group@eadvcongress.org).

Cancellation of participation is possible before Thursday, 1 July 2021. After this date, there will be no refund whatsoever.

Can I make a Name Change in my registration?

Yes. Name changes for Individuals and Third-Parties are charged EUR 30 per person and are possible by 15 September 2021 ONLY. Please submit your request by email to the Registration Department. Name Changes are also possible for Group Registrations in accordance with the published conditions and deadlines.

I am an EADV Member but I am not able to register with the member fee. What can I do?

Please, make sure your annual membership dues have been settled. Afterwards, sign in using your membership email address exclusively. In case of doubt, contact: membership@eadv.org

I am in the process of becoming an EADV Member but I am not sure that my membership will be activated by the deadline. Can I register as a Non-Member and ask for a reimbursement later on?

No. Participants submitting and paying their registration as Non-Members will not be entitled to reimbursement if, at a later stage, they become Members. To benefit from the Member registration fees, please apply no later than 2 weeks before the registration deadline, as it takes around 10 days to get a membership application approved. For more information, please check the EADV membership page.

How do I know if I am registered correctly?

Registrations are considered as finalised only upon completion of registration, receipt of payment and all required documents (when needed).

Registration paid by credit card: a notification email along with a voucher and invoice is automatically sent by the registration system upon successful payment of the registration.

Registration paid by bank transfer: a notification email along with a voucher and invoice is automatically sent by the registration system once your bank transfer is visible in the EADV bank account.

If your registration is managed by a company, please refer to your contact person directly.

How can I access the virtual event?

If you registered by yourself
Use the same credentials (email address and password) used for your registration.
If you don’t remember your password, retrieve it from here.

If you have been registered by a Third-Party
Depending on the Third-Party’s decision, you will either receive an activation email or a voucher containing the needed instructions to set or retrieve your password.

If you are part of a Group
Depending on the Group Leader’s decision, you will either receive an activation email or a voucher containing the needed instructions to set or retrieve your password.

Where can I access the live event?

Starting from Wednesday, 29 September 2021, visit the 30th EADV Congress website and, from there, you will be redirected to the virtual event platform.

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